Carrot incident

Networking latency

Minor Resolved View vendor source →

Carrot experienced a minor incident on July 17, 2023 affecting User Account Admin and API, lasting 4h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2023, 03:56 PM UTC
Resolved
Jul 17, 2023, 08:55 PM UTC
Duration
4h 58m
Detected by Pingoru
Jul 17, 2023, 03:56 PM UTC

Affected components

User Account AdminAPI

Update timeline

  1. investigating Jul 17, 2023, 03:56 PM UTC

    We are currently investigating this issue.

  2. identified Jul 17, 2023, 03:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 17, 2023, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 17, 2023, 06:01 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 17, 2023, 08:55 PM UTC

    This incident has been resolved.