Carrot incident

Degraded performance of websites and user account admin

Minor Resolved View vendor source →

Carrot experienced a minor incident on September 27, 2019 affecting Member Websites and User Account Admin, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2019, 05:26 PM UTC
Resolved
Sep 27, 2019, 09:15 PM UTC
Duration
3h 48m
Detected by Pingoru
Sep 27, 2019, 05:26 PM UTC

Affected components

Member WebsitesUser Account Admin

Update timeline

  1. investigating Sep 27, 2019, 05:26 PM UTC

    We are currently investigating the issue.

  2. investigating Sep 27, 2019, 09:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 27, 2019, 09:15 PM UTC

    This incident has been resolved.