Carrot incident

Network latency

Major Resolved View vendor source →

Carrot experienced a major incident on July 21, 2021 affecting Member Websites and User Account Admin and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2021, 08:34 AM UTC
Resolved
Jul 21, 2021, 10:32 AM UTC
Duration
1h 57m
Detected by Pingoru
Jul 21, 2021, 08:34 AM UTC

Affected components

Member WebsitesUser Account AdminAPI

Update timeline

  1. investigating Jul 21, 2021, 08:34 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 21, 2021, 10:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 21, 2021, 10:32 AM UTC

    This incident has been resolved.