Carrot incident

Network timeout

Critical Resolved View vendor source →

Carrot experienced a critical incident on February 7, 2023 affecting Member Websites, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2023, 07:27 PM UTC
Resolved
Feb 07, 2023, 08:25 PM UTC
Duration
57m
Detected by Pingoru
Feb 07, 2023, 07:27 PM UTC

Affected components

Member Websites

Update timeline

  1. investigating Feb 07, 2023, 07:27 PM UTC

    We are currently investigating this issue.

  2. identified Feb 07, 2023, 07:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 07, 2023, 08:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 07, 2023, 08:25 PM UTC

    This incident has been resolved.