Carousel Digital Signage incident

New Account Provisioning Delayed

Minor Resolved View vendor source →

Carousel Digital Signage experienced a minor incident on December 15, 2021 affecting New Account Provisioning, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 08:33 PM UTC
Resolved
Dec 15, 2021, 08:52 PM UTC
Duration
18m
Detected by Pingoru
Dec 15, 2021, 08:33 PM UTC

Affected components

New Account Provisioning

Update timeline

  1. investigating Dec 15, 2021, 08:33 PM UTC

    We are currently investigating an issue preventing new Carousel Cloud accounts from being provisioned. Current customers are not impacted by this issue.

  2. resolved Dec 15, 2021, 08:52 PM UTC

    This issue has been resolved and New accounts can now be provisioned.