Carousel Digital Signage incident

New Account Provisioning Delayed

Minor Resolved View vendor source →

Carousel Digital Signage experienced a minor incident on September 29, 2022 affecting New Account Provisioning, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2022, 08:30 PM UTC
Resolved
Sep 29, 2022, 10:45 PM UTC
Duration
2h 14m
Detected by Pingoru
Sep 29, 2022, 08:30 PM UTC

Affected components

New Account Provisioning

Update timeline

  1. investigating Sep 29, 2022, 08:30 PM UTC

    We are currently investigating an issue preventing new Carousel Cloud accounts from being provisioned. Current customers are not impacted by this issue.

  2. resolved Sep 29, 2022, 10:45 PM UTC

    This incident has been resolved.