Carousel Digital Signage incident

New Account Provisioning Delayed

Minor Resolved View vendor source →

Carousel Digital Signage experienced a minor incident on October 11, 2022 affecting New Account Provisioning, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2022, 08:55 PM UTC
Resolved
Oct 13, 2022, 02:04 PM UTC
Duration
1d 17h
Detected by Pingoru
Oct 11, 2022, 08:55 PM UTC

Affected components

New Account Provisioning

Update timeline

  1. investigating Oct 11, 2022, 08:55 PM UTC

    We are currently investigating an issue preventing new Carousel Cloud accounts from being provisioned. Current customers are not impacted by this issue.

  2. identified Oct 11, 2022, 09:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 13, 2022, 02:04 PM UTC

    This incident has been resolved.