Carousel Digital Signage incident

New Account Provisioning Delayed

Major Resolved View vendor source →

Carousel Digital Signage experienced a major incident on June 15, 2023 affecting New Account Provisioning, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2023, 04:53 PM UTC
Resolved
Jun 15, 2023, 05:22 PM UTC
Duration
28m
Detected by Pingoru
Jun 15, 2023, 04:53 PM UTC

Affected components

New Account Provisioning

Update timeline

  1. identified Jun 15, 2023, 04:53 PM UTC

    A third-party outage is preventing new Carousel Cloud accounts from being provisioned. Current customers are not impacted by this issue.

  2. resolved Jun 15, 2023, 05:22 PM UTC

    This incident has been resolved.