Carousel Digital Signage incident

Carousel Cloud Content Not Loading Properly

Notice Resolved View vendor source →

Carousel Digital Signage experienced a notice incident on September 14, 2023, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2023, 04:24 PM UTC
Resolved
Sep 14, 2023, 04:54 PM UTC
Duration
30m
Detected by Pingoru
Sep 14, 2023, 04:24 PM UTC

Update timeline

  1. identified Sep 14, 2023, 04:24 PM UTC

    Some customers are experiencing issues loading content in the Carousel Cloud UI and on Media Players. We have identified the issue and are working towards deploying a fix.

  2. resolved Sep 14, 2023, 04:54 PM UTC

    This incident has been resolved.