Carousel Digital Signage experienced a minor incident on September 21, 2023 affecting Carousel Cloud Account Access, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Carousel Cloud Account Access
Update timeline
- investigating Sep 21, 2023, 09:26 PM UTC
We are currently investigating this issue. Some accounts are reporting slowness and errors in the user interface.
- identified Sep 21, 2023, 09:35 PM UTC
This issue has been identified and we are working on a resolution.
- monitoring Sep 21, 2023, 10:52 PM UTC
A fix has been implemented and we are monitoring.
- resolved Sep 21, 2023, 11:24 PM UTC
This incident has been resolved.