Carousel Digital Signage incident

Issues with Uploading Video

Minor Resolved View vendor source →

Carousel Digital Signage experienced a minor incident on April 30, 2024, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 02:50 PM UTC
Resolved
Apr 30, 2024, 03:22 PM UTC
Duration
32m
Detected by Pingoru
Apr 30, 2024, 02:50 PM UTC

Update timeline

  1. investigating Apr 30, 2024, 02:50 PM UTC

    Some customers are currently experiencing issues uploading videos to Carousel. We are currently investigating the issue and will provide updates here as they become available.

  2. monitoring Apr 30, 2024, 03:06 PM UTC

    This appears to have been an AWS issue that looks to be resolved. We will monitor to ensure functionality remains restored.

  3. resolved Apr 30, 2024, 03:22 PM UTC

    This incident has been resolved.