CardinalCommerce incident

VCAS Rule Tester - intermittent latency

Minor Ongoing View vendor source →

CardinalCommerce is currently experiencing a minor incident affecting VCAS Portal, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 10:32 PM UTC
Resolved
Ongoing
Duration
● 1h 21m
Detected by Pingoru
Jun 25, 2026, 10:32 PM UTC

Affected components

VCAS Portal

Update timeline

  1. investigating Jun 25, 2026, 10:32 PM UTC

    Cardinal is aware of an intermittent latency with the VCAS Rule Tester feature within the VCAS Portal Rules Management application. We are investigating the cause and working urgently to resolve the issue. We regret any inconvenience this may cause for our affected clients. Reported Start Time: TBD Impact: At this time, there is no impact to transaction processing. VCAS rule execution and live transaction decisioning continue to operate as expected. However, some users may experience delays or inconsistent results when running tests against rules configured in the VCAS UI. If a rule test does not return results, please rerun the test. In most cases, the test should complete successfully upon retry. Next Update: When Status Changes