CardinalCommerce experienced a notice incident on March 5, 2024 affecting Cardinal Consumer Authentication (3DS) and Cardinal API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Mar 05, 2024, 02:29 PM UTC
Cardinal monitoring detected intermittent issues processing consumer authentication (3DS) transactions. Impact: Merchants and Partners may have experienced downgraded performance when attempting to complete 3DS authentication. Start Date/Time: 3/5/2024 13:11 UTC End Date/Time: 3/5/2024 13:39 UTC We regret any inconvenience this may have caused for our affected Merchants and Partners. Please do not hesitate to contact the Cardinal support team if you have any questions or concerns: https://support.cardinalcommerce.com [email protected]