CardinalCommerce experienced a minor incident on December 30, 2024 affecting PayPal, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 30, 2024, 03:27 PM UTC
PayPal is currently experiencing intermittent system issues which may be impacting PayPal transaction processing on your Live Site. Reported Start Time: 13:45 UTC Impact: Merchants may be experiencing intermittent latency and possible timeouts when attempting to complete PayPal Express Check-Out transactions. Cardinal engineers are currently engaged in resolving this issue. Please do not hesitate to contact the Cardinal support team if you have any questions or concerns. https://www.paypal-status.com/product/production
- resolved Dec 30, 2024, 05:48 PM UTC
The issue has with PayPal has fully resolved at this time. Transaction processing has resumed as normal. Reported Start Time: 13:45 UTC Reported End Time: 15:30 UTC Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.