Is CarBuddii down?

Det danske CPR-register fungerer i øjeblikket ikke som forventet og oplever problemer. Dette påvirker Carbuddii-appen, hvor brugere ikke kan komme videre fra visningen med kundeoplysninger, før CPR-opslaget får timeout efter 100 sekunder. Da problemet ligger uden for Carbuddiis systemer, kan vi ikke rette selve fejlen, men vi arbejder på en løsning, der kan afbøde konsekvenserne af timeouten og forbedre kundeoplevelsen. The Danish SSN registry is currently not working as expected and experiencing issues. This affects the Carbuddii app, where users are unable to proceed from the Customer Info view until the SSN lookup times out after 100 seconds. While we cannot fix this issue as it is outside of Carbuddii's systems, we are working on a fix to mitigate the timeout and improve customer experience.

Der er udsendt en rettelse, der reducerer timeout-perioden fra 100 sekunder til 5 sekunder, for at forbedre oplevelsen, mens det eksterne problem bliver løst. Kundedata skal stadig indtastes manuelt i Carbuddii-appen, indtil det danske CPR-register fungerer igen. A fix has been released to reduce the time out from 100 seconds to 5 seconds to improve the experience while the external issue is resolved. Customer data still needs to be added manually in the Carbuddii app until the Danish SSN Registry works again.

Det danske CPR-register over personnumre fungerer igen normalt; hændelsen er nu løst. Tak for tålmodigheden! The Danish SSN registry is working again as normal, this incident is now resolved. Thank you for your patience!

Vi undersøger i øjeblikket problemer med Carbuddii-appen på visse iOS-enheder. Brugere kan opleve, at appen lukker ned, samt problemer ved oprettelse af kontrakter og i andre trin i appen. Vores team arbejder på sagen, og vi vil finde en løsning hurtigst muligt. Tak for jeres tålmodighed og forståelse! We are currently investigating issues with the Carbuddii app and some iOS devices. Users may experience app crashes and issues when creating contracts and in other steps in the app. Our team is working on this issue and we will have a solution as quickly as possible. Thank you for your patience and understanding!

The issue has been identified and a fix is being implemented.

Der er udgivet en ny version af Carbuddii-appen til iOS for at løse problemet med uventede nedbrud, så sørg venligst for at opdatere din app til den nyeste version. Giv os endelig besked, hvis der opstår yderligere problemer! A new app version has been released for iOS to solve the unexpected crashes in the Carbuddii app, so please make sure to update your app to its latest version. Any further problems let us know!