Carbonite incident

Core EDR/MDR experienced issues

Critical Resolved View vendor source →
Started
Apr 30, 2026, 03:17 PM UTC
Resolved
Apr 30, 2026, 06:09 PM UTC
Duration
2h 51m
Detected by Pingoru
Apr 30, 2026, 03:17 PM UTC

Affected components

Core EDR/MDR

Update timeline

  1. investigating Apr 30, 2026, 03:17 PM UTC

    Core EDR/MDR is currently experiencing issues. The Detection & Response portal is currently unavailable for the UK datacenter. Teams are assembled and working to resolve the issue. We appreciate your patience.

  2. investigating Apr 30, 2026, 04:31 PM UTC

    Core EDR/MDR is currently experiencing issues. The Detection & Response portal is currently unavailable for the UK datacenter. Teams are assembled and working to resolve the issue. We appreciate your patience.

  3. monitoring Apr 30, 2026, 05:14 PM UTC

    Core EDR/MDR experienced issues. The Detection & Response portal was unavailable for the UK datacenter. Service has been restored and is now being validated. We appreciate your patience.

  4. resolved Apr 30, 2026, 06:09 PM UTC

    Core EDR/MDR experienced issues. The Detection & Response portal was unavailable for the UK datacenter. The issue is now resolved. We appreciate your patience.

Looking to track Carbonite downtime and outages?

Pingoru polls Carbonite's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Carbonite reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Carbonite alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Carbonite for free

5 free monitors · No credit card required