Carbonite incident

Intermittent issues for SAP SuccessFactors Core Content Management in EU

Minor Resolved View vendor source →

Carbonite experienced a minor incident on April 30, 2026 affecting Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText, lasting 17h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 02:13 PM UTC
Resolved
May 01, 2026, 07:57 AM UTC
Duration
17h 43m
Detected by Pingoru
Apr 30, 2026, 02:13 PM UTC

Affected components

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Update timeline

  1. identified Apr 30, 2026, 02:13 PM UTC

    A few customers are impacted in accessing SAP SuccessFactors Core Content Management in EU. Teams have been assembled and are working towards a resolution. IM3918126

  2. identified Apr 30, 2026, 02:19 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Apr 30, 2026, 03:20 PM UTC

    Core Content Management for SAP® SuccessFactors EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3918126

  4. identified Apr 30, 2026, 04:25 PM UTC

    Core Content Management for SAP® SuccessFactors EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3918126

  5. identified Apr 30, 2026, 05:20 PM UTC

    Core Content Management for SAP® SuccessFactors EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Updates for this issue will be sent every 8 hours or if there are significant updates, whichever comes first. Tracking Number: IM3918126

  6. identified May 01, 2026, 01:00 AM UTC

    Core Content Management for SAP® SuccessFactors EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Updates for this issue will be sent every 8 hours or if there are significant updates, whichever comes first. Tracking Number: IM3918126

  7. resolved May 01, 2026, 07:57 AM UTC

    Core Content Management for SAP® SuccessFactors EU experienced intermittent issues. The issue is now resolved. We appreciate your patience. Tracking Number: IM3918126