Carbonite incident

Zix Email Threat Protection Link Protection returning "service unavailable"

Minor Ongoing View vendor source →

Carbonite is currently experiencing a minor incident affecting Zix Threat Protection - Email Threat Protection, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 01:30 PM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
Jun 24, 2026, 01:30 PM UTC

Affected components

Zix Threat Protection - Email Threat Protection

Update timeline

  1. investigating Jun 24, 2026, 01:30 PM UTC

    We are currently investigating reports of Link Protection returning errors when attempting to access links that are wrapped with our Link Protection scanning. We will update once we have more information. Incident: IM3949690