Carbonite incident

Zix - Link Protection ETP scanning issue

Minor Resolved View vendor source →

Carbonite experienced a minor incident on June 23, 2026 affecting Zix Threat Protection - Email Threat Protection, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 03:44 PM UTC
Resolved
Jun 23, 2026, 04:29 PM UTC
Duration
44m
Detected by Pingoru
Jun 23, 2026, 03:44 PM UTC

Affected components

Zix Threat Protection - Email Threat Protection

Update timeline

  1. investigating Jun 23, 2026, 03:44 PM UTC

    We are currently investigating reports of Link Protection returning errors when attempting to access links that are wrapped with our Link Protection scanning. We will update once we have more information. Incident: IM3949690

  2. resolved Jun 23, 2026, 04:29 PM UTC

    This incident has been resolved.