Carbonite experienced a major incident on June 16, 2026 affecting B2B Connect and Core Collaboration Access and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2026, 01:46 PM UTC
OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3945596
- investigating Jun 16, 2026, 02:20 PM UTC
OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3945596
- monitoring Jun 16, 2026, 02:30 PM UTC
Core Secure Access was unavailable. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3945596
- resolved Jun 16, 2026, 02:33 PM UTC
Core Secure Access was unavailable. The issue is now resolved. We appreciate your patience. Tracking Number: IM3945596