Carbonite incident

ZixProtect Link Protection returning errors

Minor Resolved View vendor source →

Carbonite experienced a minor incident on June 15, 2026 affecting Zix Threat Protection - Zix Protect, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 02:34 PM UTC
Resolved
Jun 15, 2026, 04:07 PM UTC
Duration
1h 32m
Detected by Pingoru
Jun 15, 2026, 02:34 PM UTC

Affected components

Zix Threat Protection - Zix Protect

Update timeline

  1. investigating Jun 15, 2026, 02:34 PM UTC

    We are currently investigating an issue with Link Protection in which the legacy wrapped URL's (link.zixcentral.com) are failing to load. We will update once we have further details. Incident #: IM3944768

  2. resolved Jun 15, 2026, 04:07 PM UTC

    This incident has been resolved.