Carbonite incident

Webroot Management Consoles experienced service degradation and login issues

Minor Resolved View vendor source →

Carbonite experienced a minor incident on February 18, 2026 affecting Core Management Console, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 07:46 PM UTC
Resolved
Feb 18, 2026, 08:31 PM UTC
Duration
45m
Detected by Pingoru
Feb 18, 2026, 07:46 PM UTC

Affected components

Core Management Console

Update timeline

  1. investigating Feb 18, 2026, 07:46 PM UTC

    Webroot Management Consoles is currently experiencing service degradation and login issues. Teams are currently assembled and troubleshooting the issue. We appreciate your patience. Tracking Number: IM3872780

  2. monitoring Feb 18, 2026, 08:27 PM UTC

    Webroot Management Consoles experienced service degradation and login issues. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3872780

  3. resolved Feb 18, 2026, 08:31 PM UTC

    Webroot Management Consoles experienced service degradation and login issues. The issue is now resolved. We appreciate your patience. Tracking Number: IM3872780