Carbonite experienced a major incident on May 21, 2026 affecting Core Share - US, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Core Share - US
Update timeline
- investigating May 21, 2026, 07:54 PM UTC
We are currently investigating this issue.
- investigating May 21, 2026, 07:58 PM UTC
Issue has been resolved.
- resolved May 21, 2026, 08:30 PM UTC
Core Share NA experienced login issue. The issue is now resolved. We appreciate your patience.