Capable experienced a minor incident on January 23, 2026 affecting Capable Apps and Confluence Search, lasting 13d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 23, 2026, 01:49 AM UTC
We have had reports of further issues relating to the Atlassian Confluence API. This impacts features that search for content or users including creating templates, requesting approval, browsing for pages, migrating content etc. We are escalating with Atlassian.
- monitoring Jan 23, 2026, 10:13 AM UTC
We can see a pattern of spikes approximately every 6 hours and are engaged with the Atlassian team for analysis on this. If you encounter a problem, please wait a few minutes and try again.
- monitoring Jan 23, 2026, 10:53 AM UTC
We are still observing this issue.
- monitoring Jan 23, 2026, 10:54 AM UTC
We are still observing this issue.
- monitoring Jan 24, 2026, 07:25 PM UTC
We're actively monitoring this ongoing Atlassian outage, confirmed as a Priority 1 (P1) issue. It's impacting Confluence functionality for many users and apps, including ours. Atlassian is working toward resolution, but no ETA or public details are available as of yet.
- monitoring Jan 26, 2026, 10:40 AM UTC
Atlassian's engineering team rolled out fixes and upgrades over the weekend to address the content search issue (/wiki/rest/api/search). While we don't yet have confirmation that this is fully resolved, our team is actively monitoring the situation and will provide further updates as we learn more. The separate issue with user searches in Confluence (/wiki/rest/api/search/user) remains active. Atlassian is aware, and we're tracking their progress closely.
- monitoring Jan 27, 2026, 09:00 AM UTC
The content search issue seems resolved, while user search failures remain sporadic but less frequent. In-app notifications now alert users, with retry prompts for quick recovery. Please try the operation again in a few minutes if you encounter it. We're actively monitoring the situation and coordinating with Atlassian for a permanent fix. Find out more
- monitoring Jan 28, 2026, 06:19 PM UTC
This incident continues to impact a subset of our Confluence users, with 29 reports received so far.
- monitoring Feb 04, 2026, 06:11 AM UTC
Atlassian have identified the root cause and are testing a patch. They estimate that it should be released by Thursday EOD pacific time.
- resolved Feb 05, 2026, 07:25 AM UTC
This incident is now resolved and user searches are now working for all users.