Canvas Medical incident

Canvas Medical Performance Alert - Saved Failed Errors

Minor Resolved View vendor source →

Canvas Medical experienced a minor incident on November 9, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2023, 08:47 PM UTC
Resolved
Nov 09, 2023, 08:47 PM UTC
Duration
—
Detected by Pingoru
Nov 09, 2023, 08:47 PM UTC

Update timeline

  1. resolved Nov 09, 2023, 08:47 PM UTC

    Type: Incident Duration: 3 hours and 45 minutes Affected Components: Web Application Nov 9, 20:47:46 GMT+0 - Identified - We’ve identified an issue impacting performance, causing an increase in ‘Saved Failed’ errors and possible duplication of resources. related to last night’s release. We are currently working to roll back the changes. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates here on the status page as soon as possible. Thank you for your patience. Nov 9, 22:45:14 GMT+0 - Monitoring - We have rolled back last night release that was causing an increase in ‘Saved Failed’ errors and possible duplication of resources and are currently monitoring the result. Please reach out to Canvas Support if you continue to experience any issues. Nov 10, 00:33:07 GMT+0 - Resolved - This incident has been resolved.