Canvas Medical incident

Canvas Medical Performance Alert - Credit Card Payment Processing

Minor Resolved View vendor source →

Canvas Medical experienced a minor incident on February 5, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2024, 06:20 PM UTC
Resolved
Feb 05, 2024, 06:20 PM UTC
Duration
—
Detected by Pingoru
Feb 05, 2024, 06:20 PM UTC

Update timeline

  1. resolved Feb 05, 2024, 06:20 PM UTC

    Type: Incident Duration: 13 days, 17 hours and 32 minutes Affected Components: Web Application Feb 5, 18:20:28 GMT+0 - Identified - A recent update by Stripe has caused credit card payment processing failures in Canvas. Our team has identified the cause and is working on a fix. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates here on the status page as soon as we have more information available. Thank you for your patience. Feb 5, 21:50:55 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 5, 23:50:00 GMT+0 - Resolved - This incident has been resolved.