Instructure incident

Canvas Data 2 & Beta are available. Canvas Test Is Now Available

Minor Resolved View vendor source →

Instructure experienced a minor incident on April 30, 2026 affecting Canvas Data 2, lasting 5d 20h. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 11:06 PM UTC
Resolved
May 06, 2026, 07:17 PM UTC
Duration
5d 20h
Detected by Pingoru
Apr 30, 2026, 11:06 PM UTC

Affected components

Canvas Data 2

Update timeline

  1. investigating May 01, 2026, 02:46 AM UTC

    Some customers may be experiencing limited disruption to tools relying on API keys. Our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality. We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.

  2. investigating May 01, 2026, 02:09 PM UTC

    Our investigation continues and Canvas Data 2 and Canvas Beta remain under maintenance. As more information becomes available we will update here.

  3. investigating May 01, 2026, 05:47 PM UTC

    Our investigation continues and Canvas Data 2 and Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.

  4. investigating May 02, 2026, 06:53 PM UTC

    Update: Some tools, including Canvas Data 2, Canvas Beta and Test are under maintenance. - Update: Our investigation continues and Canvas Data 2 and Canvas Beta & Test remain under maintenance. - Update: Some customers may continue to experience disruption to 3rd party tools relying on CD2 and API keys. Our team is actively working to maintain service stability while we work to restore full functionality. We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.

  5. investigating May 03, 2026, 10:35 PM UTC

    Canvas Data 2 should now be available for all customers. Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.

  6. investigating May 04, 2026, 01:24 AM UTC

    Canvas Data 2 should now be available for all customers. Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.

  7. investigating May 04, 2026, 05:11 PM UTC

    Canvas Data 2 and Beta should now be available for all customers. Canvas Test remains under maintenance. As more information becomes available we will update here.

  8. resolved May 06, 2026, 07:17 PM UTC

    Resolved: Canvas Data 2 & Beta are available. Canvas Test is now available.