Instructure incident

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users

Minor Resolved View vendor source →
Started
Apr 24, 2026, 07:33 AM UTC
Resolved
Apr 24, 2026, 01:26 PM UTC
Duration
5h 53m
Detected by Pingoru
Apr 24, 2026, 07:33 AM UTC

Affected components

Canvas LMSap-southeast-1

Update timeline

  1. investigating Apr 24, 2026, 07:33 AM UTC

    We are currently investigating this issue.

  2. identified Apr 24, 2026, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2026, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2026, 01:26 PM UTC

    This incident has been resolved.

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