Instructure incident

Some users cannot add enrollments to Catalog

Minor Ongoing View vendor source →

Instructure is currently experiencing a minor incident affecting ca-central-1 and Canvas Catalog and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 05:53 AM UTC
Resolved
Ongoing
Duration
● 2h 30m
Detected by Pingoru
May 12, 2026, 05:53 AM UTC

Affected components

ca-central-1Canvas Catalogeu-central-1eu-west-1us-east-1us-west-2ap-southeast-1ap-southeast-2

Update timeline

  1. investigating May 12, 2026, 05:53 AM UTC

    We are currently investigating this issue.

  2. identified May 12, 2026, 07:33 AM UTC

    The issue has been identified and a fix is being implemented.