Instructure incident

Some users may not see their data in Canvas Portfolio

Minor Resolved View vendor source →

Instructure experienced a minor incident on May 7, 2026 affecting Canvas Portfolio, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 07:11 AM UTC
Resolved
May 07, 2026, 09:45 AM UTC
Duration
2h 34m
Detected by Pingoru
May 07, 2026, 07:11 AM UTC

Affected components

Canvas Portfolio

Update timeline

  1. investigating May 07, 2026, 07:11 AM UTC

    We are currently investigating this issue.

  2. identified May 07, 2026, 07:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 07, 2026, 09:45 AM UTC

    This incident has been resolved.