Instructure incident

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Minor Resolved View vendor source →

Instructure experienced a minor incident on January 7, 2026 affecting Canvas LMS and ca-central-1 and 1 more component, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2026, 01:46 PM UTC
Resolved
Jan 07, 2026, 06:55 PM UTC
Duration
5h 9m
Detected by Pingoru
Jan 07, 2026, 01:46 PM UTC

Affected components

Canvas LMSca-central-1eu-west-1us-east-1us-west-2

Update timeline

  1. identified Jan 07, 2026, 01:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jan 07, 2026, 01:49 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 07, 2026, 02:07 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jan 07, 2026, 02:37 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jan 07, 2026, 03:12 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jan 07, 2026, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Jan 07, 2026, 05:03 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Jan 07, 2026, 06:55 PM UTC

    This incident has been resolved.