Instructure experienced a minor incident on January 12, 2026 affecting us-east-1 and us-west-2, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
us-east-1us-west-2
Update timeline
- investigating Jan 12, 2026, 08:33 PM UTC
Some users may encounter errors when attempting to log into Canvas.
- identified Jan 12, 2026, 08:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 12, 2026, 08:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 12, 2026, 08:45 PM UTC
This incident has been resolved.