Instructure incident

Some users may encounter degraded performance when using New Quizzes.

Minor Resolved View vendor source →

Instructure experienced a minor incident on January 28, 2026 affecting Canvas LMS and us-west-2, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 02:33 PM UTC
Resolved
Jan 28, 2026, 03:23 PM UTC
Duration
50m
Detected by Pingoru
Jan 28, 2026, 02:33 PM UTC

Affected components

Canvas LMSus-west-2

Update timeline

  1. investigating Jan 28, 2026, 02:33 PM UTC

    We are currently investigating this issue.

  2. identified Jan 28, 2026, 02:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 28, 2026, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 28, 2026, 03:23 PM UTC

    This incident has been resolved.