Instructure incident

Some users may encounter errors when previewing or downloading files in Canvas

Notice Resolved View vendor source →

Instructure experienced a notice incident on February 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 01:41 PM UTC
Resolved
Feb 02, 2026, 01:00 PM UTC
Duration
—
Detected by Pingoru
Feb 02, 2026, 01:41 PM UTC

Update timeline

  1. resolved Feb 02, 2026, 01:41 PM UTC

    Between 06:00 and 06:20 MST, some users may have experienced errors when trying to preview or download files in Canvas (e.g. images, videos, attachments).