Instructure incident

Some Canvas users are unable to log in using mobile applications

Minor Resolved View vendor source →

Instructure experienced a minor incident on February 6, 2026 affecting Canvas Mobile, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 09:44 AM UTC
Resolved
Feb 06, 2026, 09:50 AM UTC
Duration
6m
Detected by Pingoru
Feb 06, 2026, 09:44 AM UTC

Affected components

Canvas Mobile

Update timeline

  1. identified Feb 06, 2026, 09:44 AM UTC

    The issue has been identified and a fix is being implemented. Desktop version of Canvas is fully operational, and currently authenticated customers can access our mobile apps without errors.

  2. monitoring Feb 06, 2026, 09:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 06, 2026, 09:50 AM UTC

    This incident has been resolved.