Instructure incident

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Minor Resolved View vendor source →

Instructure experienced a minor incident on February 10, 2026 affecting Support: Phones/Chat, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2026, 06:06 PM UTC
Resolved
Feb 10, 2026, 07:04 PM UTC
Duration
57m
Detected by Pingoru
Feb 10, 2026, 06:06 PM UTC

Affected components

Support: Phones/Chat

Update timeline

  1. investigating Feb 10, 2026, 06:06 PM UTC

    We are currently investigating this issue.

  2. identified Feb 10, 2026, 06:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 10, 2026, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2026, 07:04 PM UTC

    This incident has been resolved.