Instructure incident

Some Users are getting 502 errors when accessing New Quizzes

Minor Resolved View vendor source →

Instructure experienced a minor incident on March 30, 2026 affecting Canvas LMS and us-east-1, lasting 7h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 03:13 PM UTC
Resolved
Mar 30, 2026, 10:59 PM UTC
Duration
7h 46m
Detected by Pingoru
Mar 30, 2026, 03:13 PM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. investigating Mar 30, 2026, 03:13 PM UTC

    We are currently investigating this issue.

  2. identified Mar 30, 2026, 03:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 30, 2026, 03:42 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Mar 30, 2026, 03:48 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Mar 30, 2026, 04:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Mar 30, 2026, 07:57 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Mar 30, 2026, 10:59 PM UTC

    This incident has been resolved.