Instructure incident

Some users may encounter broken images and media files in Canvas

Minor Resolved View vendor source →

Instructure experienced a minor incident on April 8, 2026 affecting Canvas LMS and eu-central-1 and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 09:23 AM UTC
Resolved
Apr 08, 2026, 09:49 AM UTC
Duration
26m
Detected by Pingoru
Apr 08, 2026, 09:23 AM UTC

Affected components

Canvas LMSeu-central-1us-west-2ap-southeast-1

Update timeline

  1. investigating Apr 08, 2026, 09:23 AM UTC

    We are currently investigating this issue.

  2. identified Apr 08, 2026, 09:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 08, 2026, 09:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 08, 2026, 09:49 AM UTC

    This incident has been resolved.