Instructure incident

Some users are being logged out from their Canvas Application on Android mobile devices

Minor Resolved View vendor source →

Instructure experienced a minor incident on April 8, 2026 affecting Canvas Mobile, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 08:14 AM UTC
Resolved
Apr 08, 2026, 11:47 AM UTC
Duration
3h 32m
Detected by Pingoru
Apr 08, 2026, 08:14 AM UTC

Affected components

Canvas Mobile

Update timeline

  1. investigating Apr 08, 2026, 08:14 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 08, 2026, 08:29 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 08, 2026, 08:44 AM UTC

    We are continuing to investigate this issue.

  4. identified Apr 08, 2026, 08:57 AM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Apr 08, 2026, 09:07 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Apr 08, 2026, 09:57 AM UTC

    We are continuing to work on a fix for this issue.

  7. resolved Apr 08, 2026, 11:47 AM UTC

    This incident has been resolved.