Instructure incident

Some users are unable to access Studio and are encountering errors with embedded Studio content

Critical Resolved View vendor source →

Instructure experienced a critical incident on April 9, 2026 affecting us-east-1, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 04:08 AM UTC
Resolved
Apr 09, 2026, 04:39 AM UTC
Duration
30m
Detected by Pingoru
Apr 09, 2026, 04:08 AM UTC

Affected components

us-east-1

Update timeline

  1. investigating Apr 09, 2026, 04:08 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 09, 2026, 04:31 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 09, 2026, 04:35 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 09, 2026, 04:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 09, 2026, 04:39 AM UTC

    This incident has been resolved.