Canva incident

Users might experience latency on Canva. Some features might also show an error.

Minor Resolved View vendor source →

Canva experienced a minor incident on July 3, 2025 affecting Editing designs and Viewing designs and 1 more component, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 01:35 AM UTC
Resolved
Jul 03, 2025, 05:31 AM UTC
Duration
3h 55m
Detected by Pingoru
Jul 03, 2025, 01:35 AM UTC

Affected components

Editing designsViewing designsSaving designsDownloading designsSharing designsMedia uploadsHome pageProjects pageTemplates pageApps

Update timeline

  1. investigating Jul 03, 2025, 01:35 AM UTC

    We are currently investigating the issue

  2. monitoring Jul 03, 2025, 01:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 03, 2025, 05:31 AM UTC

    This incident has been resolved.