Camunda incident

Cluster backup handling slow in Belgium, Europe (europe-west1)

Minor Resolved View vendor source →

Camunda experienced a minor incident on May 30, 2024, lasting 7h 28m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2024, 06:44 AM UTC
Resolved
May 30, 2024, 02:13 PM UTC
Duration
7h 28m
Detected by Pingoru
May 30, 2024, 06:44 AM UTC

Update timeline

  1. identified May 30, 2024, 06:44 AM UTC

    Cluster Backup creation and deletion is slow in Belgium, Europe (europe-west1). We are working to mitigate the issue and will provide an update in the next 2hrs. Affected Regions: Belgium, Europe (europe-west1)

  2. investigating May 30, 2024, 11:24 AM UTC

    Our team is working to mitigate slow backup creation and deletion times. Configurational changes are validated in our integration stages currently. Affected Regions: Belgium, Europe (europe-west1)

  3. monitoring May 30, 2024, 12:27 PM UTC

    A fix has been rolled out and we are monitoring the situation to ensure stability. Further updates will be provided as necessary. Affected Regions: Belgium, Europe (europe-west1)

  4. resolved May 30, 2024, 02:13 PM UTC

    The issue has been resolved. We rolled out configuration changes to speed up processing again. We apologize for any inconvenience caused and thank you for your patience.