Camunda incident

Console, Web Modeler and Token services unavailable from US Central

Minor Resolved View vendor source →

Camunda experienced a minor incident on June 23, 2024 affecting Console and Modeler and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2024, 02:30 PM UTC
Resolved
Jun 23, 2024, 02:49 PM UTC
Duration
18m
Detected by Pingoru
Jun 23, 2024, 02:30 PM UTC

Affected components

ConsoleModelerToken Issuing & Authentication

Update timeline

  1. identified Jun 23, 2024, 02:30 PM UTC

    We identified network connectivity issues to several of our services (Console UI & API, Web Modeler and the Token service) from US Central region. We are monitoring the issue and will provide an update in the next 15 minutes. Affected Regions: US Central (us-central1)

  2. identified Jun 23, 2024, 02:30 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Jun 23, 2024, 02:35 PM UTC

    The network connectivity issue between the US Central region and our services has been resolved. We continue to monitor the situation and will post an update in the next 30 minutes. No workload running in the US Central was affected by the incident.

  4. resolved Jun 23, 2024, 02:49 PM UTC

    The network connectivity issue between US Central and Console, Web Modeler and our Token services is gone and the services are reachable again. No workload running the US Central region was affected during the incident.