Camunda experienced a minor incident on May 21, 2025 affecting Modeler and Operate, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 21, 2025, 02:26 PM UTC
We are currently investigating reports of instances of IDP process extractions initiated on web-modeler that never complete. Our team is working to identify the cause and implement a solution. Affected Versions: Camunda 8.7.2 SaaS Affected Regions: Belgium, Europe (europe-west1), London, Europe (europe-west2) Franfkurt, Europe (eu-central-1) South Carolina, North America (us-east1) Iowa, North America (us-central1) Toronto, North America (northamerica-northeast2) Virgnia, North America (us-east-1) Singapore, Asia (asia-southeast1) Sydney, Australia (australia-southeast1)
- resolved May 21, 2025, 04:38 PM UTC
The issue has been resolved. We deployed a hotfix that addressed the problem. We apologize for any inconvenience caused and thank you for your patience.