CampusLabs incident

Investigating Issue

Major Resolved View vendor source →

CampusLabs experienced a major incident on November 18, 2025 affecting Explore web interface and Action Center web interface and 1 more component, lasting 14d 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:59 PM UTC
Resolved
Dec 02, 2025, 07:53 PM UTC
Duration
14d 5h
Detected by Pingoru
Nov 18, 2025, 01:59 PM UTC

Affected components

Explore web interfaceAction Center web interfaceAdministration web interfaceForms, Elections, and RegistrationsBudgeting web interfaceCorq AppEvent Check-in AppPublic APIVanity URLsMail Relays

Update timeline

  1. investigating Nov 18, 2025, 01:59 PM UTC

    A third party service provider, Cloudflare, is experiencing issues this morning. Users may be unable to access their Engage instance. When the Cloudflare issue is resolved, we expect Engage to operate as expected.

  2. monitoring Nov 18, 2025, 02:55 PM UTC

    We believe the Cloudflare issue affecting Engage has been addressed. We will continue monitoring and post a final update soon.

  3. monitoring Nov 18, 2025, 03:02 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Nov 18, 2025, 03:45 PM UTC

    We are continuing to monitor for any further issues.

  5. investigating Nov 19, 2025, 01:56 PM UTC

    We are receiving reports of users who have been unable to access their Engage site. Our Development team is currently reviewing the state of the application.

  6. monitoring Nov 19, 2025, 07:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Dec 02, 2025, 07:53 PM UTC

    The issue with Engage access has been resolved and no further incidents have been reported.