CampusLabs experienced a major incident on June 16, 2026 affecting Explore web interface and Action Center web interface and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2026, 02:37 PM UTC
We are investigating an issue impacting functionality in Engage. Users may experience pages failing to load, errors when accessing the admin navigation, and reports failing to download. Our team is actively working to restore full admin functionality.
- identified Jun 16, 2026, 04:02 PM UTC
We are actively working to correct an issue with site functionality and navigation in Engage. This issue should be resolved for our .com domains in the U.S., and we are actively working through updates for the remaining areas now. As these updates propagate, you should begin to see admin navigation, pages, and reports coming back online. We will post further updates shortly.
- monitoring Jun 16, 2026, 04:42 PM UTC
We believe the issue has been addressed. We will continue monitoring and post a final update soon.
- resolved Jun 16, 2026, 05:49 PM UTC
This incident has been resolved.