CampBrain experienced a minor incident on January 30, 2023 affecting Office Portal, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 30, 2023, 06:55 PM UTC
We are currently experiencing an issue with accessing reporting in CampBrain. Our Development Team is investigating.
- investigating Jan 30, 2023, 07:11 PM UTC
We continue to experience issues with reporting in CampBrain. This will affect your ability to run reports from standard reports, send e-mails and use the Browse Feature. Families will also be unable to view any reports online as well. We are currently investigating and will update you as soon as we know more.
- monitoring Jan 30, 2023, 08:46 PM UTC
Our developers have implemented a fix for the reporting issues we were experiencing. We will continue to monitor the situation, but at this point in time you should be able to run all reports normally. If you continue to experience issues, please contact our support team. We sincerely apologize for any inconvenience this has caused.
- resolved Jan 30, 2023, 09:39 PM UTC
This incident has been resolved.