CampBrain incident

Slowness

Minor Resolved View vendor source →

CampBrain experienced a minor incident on February 15, 2023 affecting Office Portal and Parent Portal, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2023, 04:31 PM UTC
Resolved
Feb 15, 2023, 06:07 PM UTC
Duration
1h 35m
Detected by Pingoru
Feb 15, 2023, 04:31 PM UTC

Affected components

Office PortalParent Portal

Update timeline

  1. identified Feb 15, 2023, 04:31 PM UTC

    We are currently experiencing slowness on the office and parent portals. We have identified the issue and are implementing a fix.

  2. monitoring Feb 15, 2023, 05:30 PM UTC

    A fix has been implemented and we are monitoring the results. Contact us if you experience any ongoing slowness.

  3. resolved Feb 15, 2023, 06:07 PM UTC

    This incident has been resolved.