CampBrain incident

Slowness and System Errors

Minor Resolved View vendor source →

CampBrain experienced a minor incident on February 24, 2023 affecting Office Portal, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2023, 09:54 PM UTC
Resolved
Feb 24, 2023, 11:45 PM UTC
Duration
1h 51m
Detected by Pingoru
Feb 24, 2023, 09:54 PM UTC

Affected components

Office Portal

Update timeline

  1. investigating Feb 24, 2023, 09:54 PM UTC

    We have received some reports of slowness and system errors in the the CampBrain Office Portal. We are actively investigating the issue and will provide updates as soon as we have them.

  2. investigating Feb 24, 2023, 10:24 PM UTC

    We are still investigating intermittent system errors in the CampBrain Office Portal. We appreciate your patience and will continue to provide updates as we have them.

  3. monitoring Feb 24, 2023, 11:12 PM UTC

    We have implemented a fix for the intermittent system errors which we were previously experiencing in the Office Portal. System performance appears to have returned to normal. We are monitoring closely and will provide updates if we see any issues.

  4. resolved Feb 24, 2023, 11:45 PM UTC

    System performance in the Office Portal continues to be normal and error free since we implemented our fix. We are setting this incident to resolved. We truly appreciate your patience and apologize for the inconvenience.