CampBrain experienced a critical incident on March 30, 2023 affecting Office Portal and Parent Portal, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Office PortalParent Portal
Update timeline
- investigating Mar 30, 2023, 11:59 AM UTC
We are currently experiencing issues with users being able to access the office and parent portals. We are actively working on the problem and will provide updates as soon as we have them
- monitoring Mar 30, 2023, 12:34 PM UTC
Our Development team have identified and fixed the earlier issues that were causing issues when accessing the office and parent portals. We are continuing to monitor.
- monitoring Mar 30, 2023, 12:34 PM UTC
Our Development team have identified and fixed the earlier issues that were causing issues when accessing the office and parent portals. We are continuing to monitor.
- resolved Mar 30, 2023, 01:19 PM UTC
This incident has been resolved.